BOOKING DETAILS

You may cancel your break at any time. However a fee will apply as detailed below:
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You may change your booking with us for any reason provided the change is made 8 weeks or more before your start date. This is subject to availability and an amendment charge is applicable to cover our administration costs. You may only change your start date once and you must select your new start date within 8 weeks of requesting the change, otherwise the change will be treated as a cancellation and cancellation charges will apply. Please note that any change of date, will be likely to involve a change in price of your break, and the relevant amendment charge being added. The price payable is the greater of i) your original break cost; or ii) the price for your revised break change which applies at the time of your change. No difference will be refunded except where a change of date results in a lower price.
Yes we do, if you understand that we are a quiet family park and we do have a quiet policy after 10pm. We offer complete tranquillity to our guests. If you are looking for a relaxing peaceful getaway we are the right place for you!
Yes we certainly do! We offer a £50 returners discount to your booking if you have stayed with us within the past 12 months. Please contact us for this to be added to a new booking or you will find the returners discount code within  your feedback form. Please make sure all details match your previous booking with us. We look forward to welcoming you back!
The best way to make a reservation with us is through our website, then you can manage your own booking and log in when you need to make any amendments, payments or add your guest details. Unfortunately we do not take any payments over the phone. 

ARRIVING AT BAINLAND

Check in time is from 4.00pm, you are more than welcome to arrive early and use all of our facilities while you are waiting for your lodge. We have The Nest Bar & Bistro, instructor led activities and our swimming pool available.
Yes we offer an early check in service on all our lodges. This means you can check in from 2pm.  Prices do vary depending on the size of the accommodation you have booked with us. This service can only be added to your booking 48 hours or before, we cannot add this on the day of your arrival.
We will ask you to confirm the personal information on your booking upon check in. Please make sure that you have sent us all of your guest details before arriving too. We look forward to welcoming you!
Before your arrival to the park we do require guest details for each member of your party and their vehicle. You will receive emails from Bainland regarding this, explaining all the details we require. Upon check in you will receive a car pass for all vehicles, this is so the security that we have at the entrance know you are Bainland guests.
We do not accept any cash throughout the park, we only accept card payments.

YOUR ACCOMMODATION

Yes we do. Cots come complete with bedding as well. Both Cots and Highchairs are Free of charge. They can be found in the extra’s section when making your booking with us, or alternatively please contact us and we can add these to your booking.
Wireless internet access is provided free of charge but is not guaranteed. The facility is not subject to any particular security / filtering measures and requires continuous parental supervision when used by children. We reserve the right to disclose your name and address to our internet service provider if we discover that you or a member of your party illegally downloaded content from the internet or otherwise engaged in unlawful activity whilst using this facility.
Yes you can. All our lodges have there own parking, or parking very nearby. Should you need additional parking, we have a large car park at reception available to use.
 It maybe that you are looking for the group name of the lodge and not the individual lodge. For example, the Welton lodges is the group name on the map you would need to be looking for Wyberton, Winceby ect. We do have a variety of different groups of lodges if you are unsure please contact the park.
Some lodges are more private than others, some are completely private. Please make sure you read all of the description's on the accommodations you are looking to potentially book. Alternatively you can contact us for our recommendations.
Yes. Please ensure that the delivery is booked under the same name as your booking with us. We will then be able to direct this down to your lodge. Please also ensure that the delivery is booked for after your check in time, as we are unable to accept deliveries on your behalf.
Please don't hesitate to call our welcome hosts, they are happy to help! They will let our maintenance team know and they will happily resolve any issues for you.
For the comfort and convenience of all guests, we ask you to be respectful of your neighbours by adhering to our 10pm quiet policy. We are a relaxing family friendly lodge retreat and we want to offer tranquillity and a relaxing escape for all our guests. We therefore do not tolerate loud noise or music after 10pm.
Our security team will be patrolling the park throughout the night. Please do not hesitate to call our out of hours number if you have any issues – 07747541358
  • A fully equipped kitchen
  • Cloths & tea towels
  • Dishwasher tablets
  • Complimentary milk X1
  • Complimentary tea bags, coffee and sugar sachets
  • Anti-bacterial handwash provided in the kitchen, & soap provided in all bathrooms.
  • Towels provided ( 1 bath sheet & 1 hand towel per person per stay)
  • Towelling robe & disposable slippers provided per person for the duration of your stay
  • Hot tubs are drained, cleaned, refilled and heated prior to every stay
  • Each four-legged family member will receive their own welcome pack

FACILITIES AND ACTIVITIES

We have a range of facilities onsite. We are currently offering indoor and outdoor table service featuring our delicious new menu, Starbucks, and bar. We also have Tennis and Badminton courts which are all included in your stay. Our instructor led activities Archery and Mini Land Rovers, The Climbing Wall and Football at an additional fee per person. We also have bike hire for all ages. All of these can be booked at the activities hub next to the tennis courts. Please follow this link for any further information: https://www.bainland.co.uk/do/
Yes! You can book your Instructor Led Activities 28 days prior to your arrival at Bainland, follow this link for more information about the activities we offer and to book  https://www.bainland.co.uk/do/
If you wish to book your Activities during your stay with us, just head down to the Activities Hub next to the tennis courts. Please bear in mind all of our Instructor Led Activities are subject to availability.
Activities Email: activities@bainland.co.uk
Activities Contact Number: 01526 341169
We have our online Farm Shop which can all be delivered to your lodge. You will receive a QR code upon check in as soon as you scan this on your smart phone all the items will appear. Please add your lodge name with every order.
THE NEST BISTRO & BAR
Our Main Lodge is open for indoor and outdoor dining featuring our all-day menu at The Nest Bar & Bistro.
STARBUCKS CAFE
We also offer coffees and teas from our Starbucks Café.
We are pet friendly too so your pets can join you no matter where you choose to sit.
THE COPPER GOOSE IN-LODGE DINING DELIVERED
If you prefer to eat in your lodge, you can order from The Copper Goose through our QR code and have your meals delivered direct to your door via our fleet of electric carts.
For more information please visit: https://www.bainland.co.uk/eat/
No we do not have any fishing lakes on the park. However there are fishing lakes near the area of Woodhall Spa.
Yes there certainly is! We have an indoor heated pool on site, available for private hire only, per lodge with a charge of £30 per hour. We have slots available from 9am - 9pm. Swimming pool slots are available to book 28 days prior to your arrival or at reception during your stay with us. Please be aware it is subject to availability.
To book your swimming pool slots please visit this link:https://www.bainland.co.uk/do/
Yes we do have an electric car charging point near the Main Lodge for our guests to use, please pop up to reception to check if it is available.

OUT AND ABOUT FROM BAINLAND

Woodhall Spa is the nearest village. It’s approximately one and a half miles away. Its a very short car journey of 5 minutes, or a flat walk taking 20 minutes.
There are a number of small supermarkets in Woodhall Spa, alongside butchers, bakery’s and deli’s. There are also bigger supermarkets, but these are around a half hour drive away.
We advise that you book taxi’s from the park well in advance. As we are a rural location the services operating can get booked up very quickly, especially at weekends. Here are some local websites to help, we advise you to book a taxi before your arrival to the park.
Just click the links below;
Streetwise
Woodhall Spa Taxi Hire

TRAVELLING TO BAINLAND

Just pop the postcode LN10 6UX into your sat nav, along with 84 as the address number, and this will bring you directly to our entrance.
We are approximately 1.5 miles from our closest village of Woodhall Spa.  Take the B1191 in the direction of Horncastle from the centre of the village, and we are 1.5 miles on the right.  We have advance tourist signage in place 200 metres before our turning, and at the point of turning into the main entrance.
It takes approximately 20 - 25 minutes to walk from Woodhall Spa to Bainland.  There is a well established pavement right up to the park, and it's a fairly flat route.  Driving to or from the village takes less than 5 minutes.

LEAVING BAINLAND

You will need to vacate your accommodation by 10.00am or 12pm if you have a late checkout. Please bring your keys back to reception when checking out.
Hot tubs are drained from 8am onwards. This is because we drain, clean and refill every hot tub for each booking.
We do offer a late check out service, which enables you to check out at 12.00pm. There is a charge for this service, and needs to be booked direct with the park. This service also gives you the use of your hot tub until 10.30am.
If any damage is found in your unit during its servicing this will be charged to the card which was swiped. We will always endeavour to speak to you regarding the damage charge before this is taken, but if we are unable to contact you this will be done automatically. If you are aware of any damage, then please speak to us upon check out, it’s always better to do this.

MISCELLANEOUS

Booking more than 4 weeks ahead - A 10% deposit is required to secure the booking. We are unable to hold any reservation without a deposit. The balance for your reservation must be paid 4 weeks prior to your arrival. This can be paid by logging into your account with us, please visit this link to do so www.bainland.co.uk . Your deposit is a non-refundable booking fee covering the administrative costs we incur in processing your reservation.
Bookings less than 4 weeks ahead – Full payment by credit or debit card is required at the time of making the reservation must be made at this time.
We do not take any payments over the phone, making a reservation online through our website is the best way.
Payment confirmation - We will send you an email showing the price for your break and any additional charges. It will also detail payments received and due. Please check the details on the confirmation carefully. If any of the details are incorrect, or change, especially your address, you must inform our Reservations Team as soon as possible. You must also ensure that you pay any amount required in accordance with the confirmation payment schedule. If you do not, we will have the right to cancel your reservation and keep or claim your deposit (as it is a non-refundable booking fee).

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We offer a 2 night break checking in from a Monday, Wednesday or Friday in our lodges. We can offer a one night stay but this is only very last minute. You would need to contact the park the day before to see if this is available.