A message from our Director - 28/05/20
After a challenging couple of months, I’m pleased to finally be able to share some good news with you!
Following the latest Government announcements, we’re seeing some green shoots of recovery and are preparing to reopen the park from 6th July. From Thursday 28th May, our reservation lines will be open from 8am till 8pm, seven days a week allowing you to book with ease.
We are of course aware that this is conditional and subject to change, but I and a small team of helpers have been busy behind the scenes getting everything ready for a time when we could welcome you back, and that time is almost here!
Since we were forced to close eight long weeks ago, our priority has always been to ensure our staff were supported and our guests reassured. Our reservations team has been working hard to provide flexibility to guests whose bookings have been cancelled and we are extremely grateful for the patience and understanding everyone has shown.
The Bainland Guarantee
We have a lot of interest for the summer months, people are clearly ready for a break. For the next three months, if the government has to close us down again we will give you a full refund, apart from an administration fee of £20. If you can wait until we reopen for your refund or chose another date, there will be no administration fee.